Frequently Asked Questions

Yes, 100% free. The technician comes to your home, analyzes your tap water, and shows you the results — at no cost. There is no fine print.

No. The test is informational — you can see the results and decide with zero pressure. We only install if you decide to.

The test takes about 30-45 minutes. If you decide to install the system, the full installation is done the same day in 1-2 hours.

A certified, trained technician who identifies themselves with company credentials. Professional, clean, and respectful of your home.

We serve Dallas TX, Delaware, Maryland, New Jersey, Philadelphia PA, Indiana, Michigan, Denver CO, Allentown PA, and Michiana MI. Fill out the form and we confirm your area.

Hard water contains high levels of minerals like calcium and magnesium. It causes scale buildup in pipes and appliances, stains surfaces, and keeps soap from lathering well. It is measured in PPM (parts per million) or GPG (grains per gallon).

The most common contaminants include PFAS ("forever chemicals"), chlorine and disinfection byproducts (TTHMs), lead from old pipes, nitrates from agricultural runoff, and sediment. Every city has a different profile.

PFAS are man-made chemicals that never break down in the environment — which is why they are called "forever chemicals." They are linked to hormonal problems, cancer, and immune system damage. They have been detected in water systems across the U.S.

Yes. Scale from hard water shortens the life of water heaters, washing machines, dishwashers, and pipes. It also clogs showerheads and faucets. The average family spends hundreds of extra dollars a year on this damage.

The only way to know is with a direct test of your tap water. City reports measure at the plant, not at your faucet. Our free test analyzes the water that actually comes out of your tap.

While city water meets minimum EPA standards, those standards do not cover all contaminants (like PFAS) and do not account for the pipes in your home that can add lead and other metals.

A water softener removes the minerals (calcium and magnesium) that cause hard water. It works through ion exchange — replacing the minerals with sodium. The result: no scale, soap that lathers better, appliances that last longer.

It is a system installed at your home's water point of entry. It filters contaminants before they reach any faucet, shower, or appliance. It combines filtration (for contaminants) and softening (for hardness).

Reverse osmosis forces water through a semipermeable membrane that traps contaminants at the molecular level. It is one of the most effective filtration technologies — removing up to 99% of dissolved contaminants.

Systems are designed to last 15-20 years with regular maintenance. Filters are changed about once a year.

Maintenance is minimal — filter changes about once a year. During the visit we explain exactly what is needed and when.

Yes, it works with both city water and well water. The technician analyzes your specific water and recommends the right configuration for your home.

The cost varies based on the size of your home and your needs. The key point: no down payment required. Financing is approved in minutes during the visit.

No. We work with multiple financing options tailored to different credit situations. Many families are approved the same day.

The payment plan details are discussed during the visit. Many families pay less per month than they used to spend on bottled water.

The financing terms are explained clearly during the visit — no fine print, no surprises.

Yes, if you decide to proceed, installation is done the same day as the test. You do not have to wait weeks.

A typical installation takes 1-2 hours. When finished, every faucet and shower in your home has purified water.

No. The installation is clean and professional. The system connects to the water point of entry without damaging walls or floors.

The system can stay as added value for the home, or it can be uninstalled and reinstalled in your new home.